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Privacy Policy

Introduction

Welcome to Yara Coaching ("we," "our," "us"). Your privacy is of utmost importance to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data, in compliance with the Digital Personal Data Protection Act (DPDP Act), the General Data Protection Regulation (GDPR), and the US Privacy and Data Protection Act.

By using YaraCoaching.com ("Platform"), you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect only the necessary information required to provide our eLearning services effectively:

1.1 Personal Data

  • Name
  • Email address
  • Phone number

1.2 Account Information

  • Login credentials (username and password)
  • Profile information (e.g., course preferences, progress tracking)

1.3 Payment Information

  • Billing address
  • Payment details (handled through secure third-party payment processors; we do not store payment details on our servers).

1.4 Usage Data

  • Browser type and version
  • IP address
  • Pages visited on the Platform
  • Time spent on the Platform

1.5 Cookies and Tracking Technologies We use cookies and similar technologies to enhance user experience, track website performance, and analyze trends. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

2.1 Service Delivery

  • To provide access to our courses and services.
  • To personalize your learning experience.
  • To process transactions and issue invoices.

2.2 Communication

  • To send updates, reminders, and important notifications.
  • To respond to inquiries or support requests.

2.3 Compliance and Security

  • To comply with legal and regulatory requirements.
  • To prevent unauthorized access, fraud, or abuse.

2.4 Improvement and Analytics

  • To analyze user behavior and improve our services.
  • To conduct surveys and feedback collection.

3. Sharing of Information

We do not sell your data to third parties. We may share your data with:

3.1 Service Providers

  • Payment processors, hosting providers, and analytics services.

3.2 Legal Authorities

  • When required by law or to protect our legal rights.

3.3 Business Transfers

  • In the event of a merger, acquisition, or sale of our business assets, your information may be transferred to the new entity.

4. Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or comply with legal obligations. Once the retention period expires, your data will be securely deleted or anonymized.

5. Your Rights

5.1 Under GDPR

  • Right to access your data.
  • Right to correct inaccurate data.
  • Right to request deletion of your data.
  • Right to data portability.
  • Right to object to data processing.

5.2 Under DPDP Act

  • Right to request data correction.
  • Right to know how your data is being used.
  • Right to withdraw consent.

5.3 Under US Privacy Laws

  • Right to opt out of data sharing or sale.
  • Right to access and delete your data.

To exercise these rights, contact us at mona@yaracoaching.com.

6. Data Security

We implement industry-standard security measures to protect your information, including:

  • Data encryption during storage and transmission.
  • Secure access controls.
  • Regular security audits and updates.

7. International Data Transfers

If you are accessing our Platform from outside your country of residence, note that your data may be transferred and stored in jurisdictions with different data protection laws. We ensure adequate safeguards, such as standard contractual clauses, are in place for such transfers.

8. Children’s Privacy

Our services are not intended for individuals under 13 years of age. We do not knowingly collect personal information from children without parental consent.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be effective immediately upon posting. We encourage you to review this page regularly to stay informed about our practices.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: mona@yaracoaching.com